Gemma Williams is Head of Operations Planning & Delivery at Sydney Airport, where she leads enterprise‑wide planning, performance improvement, and the delivery of complex operational and capital initiatives across one of Australia’s most critical transport hubs.

With senior leadership experience spanning aviation, retail, and large‑scale property, Gemma brings deep expertise in operations, transformation, strategic planning, and stakeholder engagement. She has held executive roles across operations, technology transformation, retail, and commercial management, and is recognised for driving customer‑centric outcomes while maintaining strong commercial and financial discipline.

Gemma is a Graduate of the Australian Institute of Company Directors (GAICD) and is passionate about leading teams through change, improving performance, and delivering sustainable, long‑term value.